The Think is a hospitality marketing agency for hotels, restaurants, bars, pubs and venues. We bring branding, websites, SEO, social media and ads together in one team, with one aim: more direct bookings, more covers and more guests who come back.

What makes hospitality marketing different

Guests choose with their eyes and their phones. They search nearby, scroll Instagram, check reviews and look at your menu or rooms before they decide, often within minutes. Booking sites and delivery apps are always one tap away, taking a commission on every sale. Good hospitality marketing makes your own channels the easiest and most appealing place to book.

What we do for hospitality businesses

• Hospitality branding — names, identities and tone of voice that capture the feel of the place. See also hotel branding and restaurant branding.

• Websites built to book — hotel website design and restaurant website design with booking engines, menus and opening hours front and centre.

• Local and hospitality SEO — Google Business Profile, map results and the occasions people search for. See SEO for hotels and SEO for restaurants.

• Social media — content that shows off the food, rooms, drinks and atmosphere.

• Paid ads — Google Ads, Instagram and TikTok campaigns for launches, quiet periods and events.

• Email marketing — offers, events and seasonal campaigns that bring past guests back.

Who we work with

Independent and boutique hotels, restaurants, bars, pubs, cafés, event spaces and small groups that want each venue to keep its own personality. For sector-specific detail, see hotel marketing and restaurant marketing.

How we work

We start with your goals, whether that's a strong opening, more midweek covers, higher occupancy or fewer OTA bookings. Then we agree a clear scope and one team delivers it. We're a London-based team working with hospitality businesses across the UK and beyond.

Frequently asked questions

What does a hospitality marketing agency do?

It helps hotels, restaurants, bars and venues attract and keep guests, through branding, websites, local SEO, social media, paid ads and email. The best agencies focus on bookings and covers rather than likes.

How can a hospitality business get more direct bookings?

Make your own website fast, mobile-friendly and easy to book on, give guests a reason to book direct, keep your Google Business Profile complete and use email to bring past guests back.

Do you work with new openings?

Yes. We can create the brand, website and launch campaign so everything is ready for opening day.

Can you work with our booking or reservation system?

Usually, yes. We integrate common hotel booking engines and restaurant reservation tools into the site.

How much does hospitality marketing cost?

It depends on what you need: a brand, a website, ongoing SEO and social, ads or a mix. After a short call we agree a clear scope and quote.

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