Effective Date: 02/03/2026

1. Who We Are

The Think Media Group Limited ("The Think", "we", "us", "our") is a company registered in England and Wales.

Company number: 16011301

Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: hello@thethink.co.uk

We operate the website www.thethink.co.uk and provide branding, design, digital and marketing services to businesses.

This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following categories of personal data:

Information You Provide Directly

When you complete a form on our website or contact us, we may collect:

• First name

• Last name

• Email address

• Telephone number

• Company name

• Budget range

• Project details

• Website URL

• Any files you choose to upload

Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referral source

• Interaction data (clicks, scroll behaviour)

This data is collected via cookies and analytics tools.

3. How We Use Your Information

We use your data to:

• Respond to enquiries

• Assess project suitability

• Provide proposals and services

• Send marketing communications

• Improve our website and services

• Monitor website performance

• Maintain business records

4. Our Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

Contractual Necessity

To respond to enquiries and provide services.

Legitimate Interests

For:

B2B marketing communications

• Improving our services

• Maintaining client relationships

• Business development

Where we rely on legitimate interest, we ensure this does not override your rights and freedoms.

Consent

Where required for:

• Certain cookies

• Optional marketing communications

You may withdraw consent at any time.

5. Marketing Communications

We may send marketing emails to:

• Individuals who have submitted enquiries

• Business contacts obtained through legitimate B2B sources

• Individuals who have engaged with our services

All marketing emails include an unsubscribe link.

You may opt out at any time by:

• Clicking “unsubscribe” in an email

• Emailing hello@thethink.co.uk

We comply with the Privacy and Electronic Communications Regulations (PECR).

6. Cold Outreach (B2B Communications)

Where we contact business professionals without prior direct contact, we do so under legitimate interest for B2B marketing purposes.

We ensure:

• Messages are relevant to your professional role

• You are provided a clear right to object

• You can opt out immediately

7. Cookie and Tracking Technologies

We use cookies and similar technologies to:

• Analyse website performance

• Understand user behaviour

• Improve functionality

• Deliver relevant advertising

We may use:

• Google Analytics

• Google Search Console

• LinkedIn Insight Tag

• Meta (Facebook) Pixel

You can manage cookie preferences via our cookie banner.

8. Third-Party Service Providers

We use trusted third-party providers to operate our business, including, and not limited to:

• Framer (website hosting)

• Brevo and Klaviyo (email marketing)

• HubSpot (CRM)

• Google Analytics

• LinkedIn

• Meta Platforms

These providers may process personal data on our behalf under contractual safeguards.

9. International Data Transfers

Some of our third-party providers may store or process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses

• Adequacy decisions

• Data processing agreements

10. . Data Retention

We retain personal data only as long as necessary for:

• The purposes outlined in this policy

• Legal, tax or regulatory obligations

• Legitimate business needs

Inactive contacts may be periodically reviewed and removed from our systems.

11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent

To exercise your rights, email hello@thethink.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk

12. . Data Security

We implement appropriate technical and organisational measures to protect personal data against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

Access to personal data is restricted to authorised personnel only.

13. Children's Data

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.